One inbox reaches the newsroom: media@tricitylocalnews.com. A person reads it. Replies go out within five business days.
What to send where
Put the type of message first in the subject line, and it reaches the right editor on the first pass.
- Correction: the page URL, the sentence or figure in question, and the source that shows the error. The Corrections Policy sets out the timelines.
- Data request or source question: the page URL and the figure. The reviewer who signed off on the page answers.
- Press and citation: see the Press page for reference details and how to describe the publication.
- Accessibility: the page URL, the browser or assistive technology in use, and what failed. See the Accessibility Statement.
- Privacy and data requests: the Privacy Policy describes the rights available and the information needed to act on a request.
Product announcements
Product announcements may be sent, with the understanding that they are treated as a vendor claim and attributed as such if used.
Response times
Factual corrections are acknowledged within two business days and resolved within five, sooner when a reader could act on the wrong figure. Other messages receive a reply within five business days. A reply that needs the original reviewer, who may be on deadline, says so and gives a date.
Send a message
Prefer a form to email? Fill in the one below and the newsroom receives it the same way.
